If a flight request comes from a user that does not have a rate associated with their account, one of the Default Flight Request Rates will be used. You can set two rates, one calculated rate for non-charter flight requests (seat rates, kg-nm rates, etc.) and one time-based rate for charter flight requests.
Open the desired calculated rate, then click on the Make Default button. This rate will be used for quoting non-charter flight requests.
![](https://docs.flightspan.com/content/uploads/2023/08/Rate-make-default.png)
Do the same for the desired hourly rate. This rate will be used when the flight requestor clicks the “Charter Entire Flight” button on the flight request.
![](https://docs.flightspan.com/content/uploads/2023/08/Rate-charter-flight-1.png)
Note: If it has not already been done, set the hourly rate for each aircraft type in accordance with the Step Six: Create Rates instructions. [insert link]
Rate setup is complete!
Video Version
![](https://docs.flightspan.com/content/uploads/2023/10/Intro-Screen-Setting-Rates-8-Steps-11-12-1-1024x576.png)