Office Staff

The Office Staff course covers a wide variety of topics: generating Quotes and Payments, creating Manifests, managing Flight Records, managing cash, Billing, exports, and more. Depending on the structure of your organization, not all topics will be relevant to all office staff. But this is the learning track where you will find the information needed for the daily management of the finance and loading side of your operation.

  • 21. Cash Deposits Page

    Video Version As you generate electronic receipts, the ones you are responsible for will show up in your reminders. You can click on a receipt to open the Cash Deposits Page.  Or from the Home page, if you’ve added the shortcut, click on the Cash Deposits icon; or from any page, select Cash Deposits from…

  • 22. Making Cash Deposits

    Video Version As a good business practice, at least once per day, each individual who has generated receipts should deposit their cash accompanied by the cash deposit form. Electronic Receipts From the Cash Deposits page, click on the green New button, then select the date, the individual making the deposit, and the currency to be…

  • 23. Reports

    Video Version For instructions on how to customize reports, see the Company Locations documentation. Access reports from the Home screen if you have added the shortcut, or from any screen by clicking the Reports icon on the menu bar. There are a number of cash reports under the Payments heading that are particularly relevant for…

  • 24. Flight Records Management

    Video Version Flight Records Page A Flight Record is created when the DFR for a completed flight is uploaded to FlightSpan™ Ops from the EFB. A Flight Record may also be created manually. The list of flight records can be accessed from any page by clicking on Flight Records under the Flights menu, Or if…

  • 25. Record Review Process

    Video Version After a flight is completed, the Flight Record must be reviewed to ensure it is complete and correct by comparing it to written documentation and any other paperwork generated during the flight. Depending on your organizational SOP, there can be up to three steps in the review process. The review statuses are Open,…