The Ground Operations track focuses on managing loads, putting together flight manifests, and managing warehoused cargo.
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1. Introduction to FlightSpan™ Ops
Video Version Overview FlightSpan™ consists of two major components: FlightSpan™ Ops, which is hosted on a cloud-based server and runs in a browser. And FlightSpan™, which is an Electronic Flight Bag (EFB) app which runs on an Apple iPad. To oversimplify, a flight consists of three basic steps: Planning the Flight A customer submits a…
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2. Getting Started
Video Version Account setup Request your new account from your company FlightSpan™ Ops administrator. They will send you an email with a temporary password. When you log in, FlightSpan™ Ops will open the reset password screen. After you click Change Password, you will be logged out and will have to log back in using the…
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3. Navigation
Video Version User Permissions Access to data in FlightSpan™ Ops is customized based on user permissions. If you can’t access information that you need, communicate with your company FlightSpan™ administrator about giving you additional permissions. For example, Maintenance Controller may have a fairly short list of permissions, Whereas the company administrator may have permissions that…
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4. Help
Video Version Integrated Help Throughout FlightSpan™ Ops, wherever you see a small question mark, hover your mouse over it for information about the meaning of the area or field. Also, important pieces of data have been enhanced to show additional information. Enhanced Data is underlined with a dashed line. Hover the mouse over the data…
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5. Scheduling Calendar Features
Video Version The Scheduling Calendar is where the flight schedule is built and where the Flight Coordinator will spend most of their time. It is where flight requests can be assembled into flights, or where flights can be created from scratch. It contains all the necessary crew and aircraft availability information so that good scheduling…
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6. Additional Calendar Views
Video Version Monthly View The monthly view, which can be accessed from the Schedule menu, is particularly useful for the Flight Coordinator to maintain the big picture. Each pilot can be assigned their own color code from the Pilot Detail page. Each aircraft type also can be assigned its own color code from the Aircraft Type…
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7. Creating and Linking Loads
Video Version From the Scheduling Calendar, click on a flight to access the Schedule Detail page. While viewing the Schedule Detail, scroll down to the Loads sections. Non-Manifest Loads Manually Create Non-Manifest Load Non-Manifest Loads are generally outstation-outstation or outstation-home base loads. Create a new non-manifest load by clicking on the green plus button. Enter…
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8. Flight Manifests
Video Version Introduction A flight manifest is a collection of loads departing from a single location, but potentially having multiple destinations. They are either home base to out-station loads, or from a location where you have an agent who is logged into FlightSpan™ Ops and can create FlightSpan™ Ops manifests. (Not all organizations will choose…
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9. Manifest List
Video Version The list of Flight Manifests can be accessed from any page by selecting Manifest List under the Flights menu, Or using the shortcut (if you have added it) from your home screen. By default manifests are sorted by date and time (which normally corresponds to the flight date and time), but sort order…
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10. Creating a FlightSpan™ Manifest
Video Version The first and most common way of creating a manifest is when dropping a flight request containing an account number or payment record, select Create Manifest when FlightSpan™ asks if you wish to create a new manifest. When you drop the next flight request onto the schedule, you will be given the option…